Technical Assistance Center (TAC)

iDirect’s Technical Assistance Center (TAC) is committed to delivering the highest level of service possible to our partners and customers.

The TAC operates 24 hours a day, 7 days a week, 365 days a year.

Our multilingual TAC provides personalized assistance via phone (+1 703-648-8151), e-mail or web to quickly resolve any questions or issues. 

To download technical documents, click here.

To contact technical support, click here.