iDirect Operation and Maintenance (IOM) Course Overview
The iDirect Operation and Maintenance (IOM) Course is generally intended for those
personnel who are responsible for the basic configuration, operation, and maintenance of
iDirect satellite communications products and networks. Specifically, the course is for NOC
engineers at the hub site rather than the remote site and well as individuals just entering this
career field.
This course provides the learner with the skills necessary to install software applications,
operate, manage, and maintain of a typical iDirect satellite network at a basic level. This course
is the established prerequisite for:
- Advanced IOM
- Broadband Hub Installation (BHI)
- iDirect Quality of Service (QoS) Bootcamp (iQBC)
Please note that the Broadband Hub Installation (BHI) is by invitation only and is open to
Certified Hub Installation Partners (CHiPs) and Professional Service Providers (PSPs).
Presented in a clear and technical manner, this course provides a combination of lecture, demonstrations, and practical exercises that will give the learner a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual and Workbook, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on currently released software and hardware. The Learner Workbook, specifically, provides the all practical exercises required for course completion.
This course provides an in-depth understanding of the iDirect hardware and software platforms up to, and including all new hardware and software related to the iDX Release 2.0.x. Each learner will complete a number of hands-on exercises using a fully functional iDirect system to reinforce much of the structured IOM course material.
Prerequisite Learner Skills
Each learner attending an iDirect Network Configuration, Operation and Maintenance course should have a beginner understanding of satellite communications and some familiarity with Internet Protocol theory. We strongly recommend that you review the Satellite Communications and Data Communications online learning modules. A fundamental understanding of VSAT technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is also desired since each learner will be required to 2 iDX 2.0.x iDirect Operation & Maintenance Introduction to Course install the iVantage suite of applications on their laptop. A basic user level knowledge of Linux is also desired for this course since you will be working with a system/applications that require a working knowledge of these commands. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.
Course Outline
The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. At the end of the five-day training session, a final written exam will be administered covering the topics presented during the training session. Upon successful completion of all course requirements (practical and written), the individual will receive a certificate of course completion and will be certified to perform basic configuration, operation, and maintenance on networks using iDirect equipment. This course is comprised of seven learning modules listed below:
Module 1 - iDirect System Overview
Module 2 - iSite Basics
Module 3 - Introduction to Hub Systems
Module 4 - Network Configuration and Monitoring
Module 5 - Network Acquisition
Module 6 - Troubleshooting
Module 7 - DVB-S2 and 2D 16-State Coding