Dialog Management Apps

Enable satellite network operators and service providers to build, adapt, and manage their network easily as their business grows.

Our complete VSAT Integrated Management System (IMS) ensures end-to-end integration with your customers’ infrastructure and services, as well as providing enhanced services for guaranteeing your customers’ operations. IMS acts as a “manager of managers” for our end-to-end Dialog® VSAT solution.

It provides metrics for Quality of Service (QoS) monitoring, visualizes system availability and associated Service Level Agreement (SLA) compliance, and provides operator tools for monitoring traffic distribution and congestion. Additional integration includes third-party components such as RF Network Management Systems (NMSs) and integration with OSS/BSS components, etc.

Key Features:

An end-to-end, integrated view of the total solution which provides pure element and network operational state monitoring, operational views on the service and business aspects of the entire solution
A single-user interface that can be fully tailored to the needs of the satellite operator
Fault, Configuration, Accounting, Performance, and Security (FCAPS) Management on element, network, and service level of Dialog VSAT solution
Sophisticated alarming and trending of monitored parameters
Optional modules for service-based SLA monitoring and reporting

Quota Manager (QM) provides the ideal monetization tool for ISPs by providing a cost-effective, flexible, and high-performance policy management solution. To effectively serve the end consumer as well as effectively manage and monetize the services delivered, ISPs need to consider the Service offering – the ability to offer time and volume-based data services; Service enforcement – the automatic change of policy based on existing subscriptions; and Service monetizing – the ability to generate events for invoicing and billing.

There are commercial-off-the-shelf products available for these areas, however, most of these products are designed with terrestrial internet service in mind. Considering the lower number of subscribers for an ISP using satellite as the channel, the price per subscriber for these solutions can be too high. Combining this with the high maintenance costs, these products often become unviable for satellite-based ISPs.

Key Features:

Lower TCO (Total Cost of Ownership) or Pay-as-you-grow model
Flexibility of Offer management
Daily, weekly or monthly bill cycles
Overlapping policies
Day-of-the-week or Time-of-the-day policies
Accounting interface
Full-fledged accounting interface to provide UDRs (Usage Data Records) for third-party billing platforms
Lower implementation and maintenance costs
Ready integration with Dialog leads to low implementation costs
Single application providing accounting, usage, offer & policy management functions i.e. lower integration costs
REST API-based integration with OSS/BSS systems

The Dialog® Mobility Manager is a turnkey solution for managing mobility networks. The Mobility Manager switching policies are configured through a powerful rules-based engine. In addition to standard location-based logic, the Mobility Manager rules can also incorporate other factors such as network load, beam cost, and real-time terminal performance. The multilayer map-based GUI enables intuitive global network management.

Mobile network operators can customize beam-switching logic to match their business needs and priorities with powerful scripting capabilities that allow external factors such as weather, vessel itineraries, and customer preferences to be considered.

Key Features:

Guarantee a consistent service across the whole network (consistent service over a specific region, number of cruise ships)
Provide the best connectivity experience to your most demanding customers
Have control over when a ship switches from one beam to another
Minimize the need for excess capacity (to serve as a margin of error, as terminals move around in unpredictable ways)
Easily include additional business parameters in the beam-switching
Streamlined service activation and configuration
Customizable mobility management policies
Web-based GUI with multi-layer maps
Key Performance Indicator trending
Unprecedented control over beam-switching logic minimizes OPEX
Exploit the benefits of HTS without beam switch control headaches
Guarantee a consistent service across the whole network (consistent service over a specific region, number of cruise ships)
Provide the best connectivity experience to your most demanding customers
Have control over when a ship switches from one beam to another
Minimize the need for excess capacity (to serve as a margin of error, as terminals move around in unpredictable ways)