ST Engineering iDirect

Unbound Operations

Transform the way you manage your ground network.

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  • Unbound Operations eliminates the burden of infrastructure management, ensuring optimized network performance while reducing operational risk. With proactive automation, data-driven insights, and end-to-end monitoring, Unbound Operations helps operators deliver service excellence without the challenges associated with maintaining in-house technical expertise.

    This subscription-based service allows operators and service providers to grow their network and offer new services with confidence, secure in the knowledge that the network is being monitored, managed, and optimized by our team of certified ground network specialists.

    Intuition Unbound Operations

  • Consumption-based model designed to ensure frictionless operations

    • Leverage iDirect’s experience across thousands of networks to ensure optimal performance
    • Free your team from the complexity of network management while aligning operational costs with revenue

    Adaptable solution for streamlined network management and enhanced business focus

    • Proactive monitoring of network attributes for early detection of performance deviation reduces configuration management time
    • You can focus on your core business and leave the network configuration and monitoring to iDirect

    Trusted ground system specialists for network optimization and service assurance

    • Eliminate long-term investments in retraining, skills gaps, and attrition
    • Minimize operational burden so your team is free to focus on customer service and business growth

  • Essential

    Provides 24/7 managed services for core configurations, including proactive monitoring of core functional alarms.

     

    Enhanced

    Offers everything from Essential, plus maintaining QoS configurations, proactive performance reporting, and KPI management.

     

    Premium

    Delivers everything from Essential and Enhanced, plus proactive auditing and optimizations, continual service improvement proposals and solutions, and dedicated experts who customize solutions for your specific needs.

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